Warranty

Warranty & Support

A Mothership van is made from three main pieces:

  • The base vehicle

  • The Mothership build (interior, systems, integration)

  • Third-party products such as structural components, power systems, and appliances

Each is covered by a different warranty. This page explains, in simple terms, how that breaks down.

Mothership Craftsmanship Warranty

Our Build · 1 Year · Service in San Diego

Mothership build work and modifications are covered for one year against defects in workmanship.

This warranty applies to:

  • Interior construction, cabinetry, walls, and ceilings

  • Built-in furniture and storage

  • Mounting and integration of systems and components

  • Fit, finish, and alignment of Mothership-installed elements

If a defect in workmanship appears under normal use within the first year, Mothership will repair or replace the affected work at its facility in San Diego, California.

  • Coverage applies only to work performed by Mothership

  • Travel, towing, mobile service, and third-party repair costs are not included

Base Vehicle Warranty

The underlying van is covered by the original vehicle manufacturer warranty.

That factory warranty generally applies to:

  • Drivetrain and chassis (where applicable)

  • Factory electronics and safety systems

  • Structural and factory-installed components

Coverage details and claim procedures are set by the vehicle manufacturer and handled through their service network.

Structural Systems (Shells, Roof Systems, Camper Structures)

Some builds include structural products produced by other companies, such as shells, camper structures, or roof systems.

Those products are covered by the company that manufactures them, under their own warranty. That coverage typically applies to:

  • Structural elements and panels

  • Moving parts, mechanisms, and seals

The Mothership craftsmanship warranty applies only to the work Mothership performs to integrate and finish around those components, not to the underlying product itself.

Systems, Batteries & Appliances

Each Mothership van uses third-party components, which may include:

  • Electrical and power hardware (inverters, chargers, controls)

  • Lithium batteries and battery management systems

  • Heating, cooling, and ventilation systems

  • Appliances (refrigerators, microwaves, cooktops, etc.)

  • Connectivity equipment (routers, antennas, satellite hardware)

These items are covered, where applicable, by their own manufacturer warranties.

  • Mothership does not extend or replace those warranties

  • Coverage length, conditions, and service steps are defined by each manufacturer

  • Batteries are treated the same way, under the battery manufacturer’s standard warranty

Owners should review the warranty information supplied with each component for exact terms.

What the Mothership Craftsmanship Warranty Does Not Cover

The Mothership craftsmanship warranty does not cover:

  • The base vehicle or any factory systems

  • Structural products (shells, camper structures, roof systems) beyond their own manufacturer warranties

  • Batteries, appliances, electronics, and other components beyond their own manufacturer warranties

  • Damage from accidents, impacts, misuse, abuse, or neglect

  • Normal wear, fading, discoloration, and age-related changes

  • Environmental damage (corrosion, UV exposure, hail, storms, natural disasters)

  • Work modified or repaired by others without prior authorization

  • Costs related to travel, towing, mobile service, or off-site repairs