Q: How do I begin the process of designing my custom van with Mothership Vans?

A: Start by reaching out to us through our contact page. We'll schedule a consultation to understand your needs, preferences, and the vision for your custom van. This initial step helps us tailor the design process to your specific requirements.

Q: What customization options are available for my van?

A: Mothership Vans offers a wide range of customization options, including but not limited to interior layouts, materials, color schemes, technology integrations (like solar power systems and satellite internet), and external accessories. Our goal is to create a van that perfectly matches your lifestyle and adventure needs.

Q: How long does the build process take?

A: The timeline can vary depending on the complexity of the build and our current queue. Generally, the process from design to completion can take 4-6 months depending on backorders. We'll provide a more accurate timeline once we finalize your design specifications.

Q: Can you provide details on warranty and after-sales support?

A: All our custom vans come with a comprehensive one year warranty that covers craftsmanship and materials. We also offer ongoing support for any questions or issues that may arise after you hit the road. For specific warranty terms and support services, please contact us directly.

Q: Are financing options available for purchasing a custom van?

A: Yes, we work with a trusted financing partner to offer flexible financing options to our customers. During our initial consultation, we can discuss these options and help you find a financing plan that suits your budget.

Q: How do I ensure my custom van is insured properly?

A: Insurance for custom vans can be complex, but we're here to help you with the process. We have a trusted insurance partner that specializes in custom vehicles to ensure you receive comprehensive coverage.

Q: What maintenance is required for a custom van from Mothership Vans?

A: Regular maintenance for a custom van is similar to that of a standard vehicle, including engine checks, tire rotation, and oil changes.

Q: Can I choose a van from your inventory or must I provide my own?

A: We offer both options. You can select a van from our inventory of base vehicles ready for customization, or you can provide your own van for us to customize. We’re flexible and aim to work with your preferences.

Q: Do you offer eco-friendly or sustainable options for van builds?

A: Yes, sustainability is important to us. We offer a range of eco-friendly options, including solar power systems, sustainable material choices for interiors, and energy-efficient appliances. Let us know your interest in green solutions during the design phase.

Q: How can I track the progress of my van build?

A: We provide regular updates throughout the build process, including photos and detailed reports. Our team is always available for any questions you might have, ensuring you're informed and engaged from start to finish.

Q: Are there limitations on where I can travel with my custom van?

A: Our vans are designed to enhance your travel freedom, equipped for both urban environments and off-grid adventures. While there are no limitations from our side, we recommend checking local regulations and road conditions to ensure a safe journey.

Q: What happens if I need repairs or modifications after delivery?

A: We stand by the quality of our builds and offer comprehensive post-delivery support. Whether you need repairs, maintenance, or wish to make modifications, our team is here to assist. Contact us to discuss how we can support your needs.